StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
Reporting to the Manager of Enterprise Client Services, you’ll play an integral role in client relationships and driving adoption of the StackAdapt platform, campaign management, and account expansion opportunities across Enterprise brands and agencies. You’ll work closely with your Account Executives and Ad Operations Specialists to maximize campaign ROI of our customers.
StackAdapt is a Remote First company, however we are prioritizing candidates based in the UK for this role.
What you'll be doing:
- Act as the main point of contact for your portfolio of clients across a wide range of verticals and clients
- Work alongside your Account Executives in leading the RFP process, proposals, multi-channel media plans, and presentation to Enterprise brands and agencies
- Drive up-sells of StackAdapt features and channels to existing customers, while identifying new expansion opportunities and developing tools, procedures, and reports to increase service efficiency
- Design unique campaign strategies within the StackAdapt platform
- Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
- Deep client mapping and account planning expertise
- Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
- Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
- In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
What you'll bring to the table:
- Extensive Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Proven success in managing client relationships and skilled up-selling to unlock new revenue streams across your book of business
- Experience working with multi-million ($10M+) dollar budgets
- Experience in the RFP process; putting together proposals and multi-channel media plans, working cross-functionally internally, and presenting concepts to clients in a fast-paced environment with quick turn-arounds
- Strong experience with measurement, attribution, incrementality, and conversion journey story-telling
- Preferred experience managing Large, Enterprise B2B accounts, with a proven track record of servicing both brand direct and agency clients
- The ability to grasp and communicate technical concepts and platform-based knowledge
- Flexibility to travel to meet with clients within their region
