Company description
We work with science-led clients to launch and develop health brands for sustained growth. We do this by creating digital-first experiences that respond to the real needs of consumers, patients and health professionals.
Human needs, illuminated by data, so brands show up when and where they can be truly valuable.
We call this People Powered Health.
We are a generous, idealistic, and uniquely qualified team across data, strategy, science, creative, UX, media and client service. We work with health brands to deliver business impact through brilliant brand experiences, from brand campaigns to digital products and services. We use digital and emerging technologies to help brands build deeper connections with their audiences, connect ecosystems and disrupt traditional marketing.
As part of Publicis Health, our team works to bring applied innovation to a range of global, EMEA and UK clients, working in collaboration with other DH offices in Philadelphia, New York, San Francisco and sister agencies in London and around the world. Learn more at digitashealthldn.com.
Overview
As a Senior Account Manager, you’ll lead a diverse portfolio of healthcare and pharma accounts, delivering high‑quality work across multiple projects while playing a more proactive role in shaping client solutions.
You’ll already have solid agency experience and will draw on this to confidently advise clients, recommend approaches, and propose solutions to their challenges — often without needing senior escalation. You’ll be trusted to contribute strategically, not just operationally.
Responsibilities
- Managing and delivering projects across the full project lifecycle, ensuring quality, timing and budget control
- Acting as a key day‑to‑day client contact, building strong, trusted relationships across all organisational levels
- Taking on Account Director‑level responsibilities on selected accounts and workstreams
- Applying strong knowledge of the client’s business to actively contribute to and critically assess content development
- Leading and supporting change management programmes within complex client environments
- Identifying opportunities for account growth, continuous improvement and added value
- Managing budgets and demonstrating strong commercial and financial acumen
- Line managing and developing junior team members, fostering a collaborative and high‑performance culture
- Confidently influencing, consulting and negotiating with stakeholders across regions and geographie
Qualifications
- Proven experience within a healthcare and pharmaceutical agency environment
- A strong track record delivering integrated marketing and communications projects
- Experience working across multiple projects and accounts simultaneously
- Excellent stakeholder management skills, including senior and global stakeholders
- The confidence to have strategic conversations with clients independently
- Strong relationship‑building skills across all levels of an organisation
- Experience working with geographically dispersed teams and global clients (highly desirable)
- A solutions‑focused mindset, using evidence‑based insight to drive continuous improvement
Additional information
Digitas Health offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:
📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
Publicis Groupe works primarily from the office or our clients' office four days per week.
At Digitas Health, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
